Shipping policy

Thank you for shopping at Sage Roots. Here is the information regarding our shipping methods, processing times, and policies.

Processing & Order Cut-Off Times

  • Order Processing: All orders are processed within 1–3 business days (excluding weekends and holidays).

  • You will receive a shipment confirmation email with tracking details once your order has shipped.

Shipping Rates & Estimated Delivery (United States) We offer standard shipping across the United States to ensure your books arrive safely.

  • Standard Shipping: Estimated 3–7 business days.

  • Shipping Cost: Calculated at checkout based on package weight and destination 

Note: Delivery times are estimates and may vary due to carrier delays, weather, or peak seasonal volumes.

Order Tracking Once your order is shipped, you will receive an email containing your tracking number. Please allow 24–48 hours for the tracking information to update on the carrier’s system.

Damaged or Missing Packages If your package arrives damaged or appears lost in transit, please contact us within 7 days of the estimated delivery date at [oo.official.store11@gmail.com] with your order number and photos of the damaged item/packaging. We will gladly help resolve the issue with a replacement or refund.

Contact Us If you have any questions regarding your order or shipping, please feel free to reach out to us:

  • Email: [oo.official.store11@gmail.com]

  • Business Hours: [e.g., Mon–Fri, 9:00 AM – 5:00 PM]