Legal notice

Legal Notice (Specified Commercial Transactions Act)

  • Representative : [Alice Lee]

  • Address : [Piara Waters WA Australia]

  • Email Address : [oo.official.store11@gmail.com]

  • URL : https://sage-roots.com

Sales Price  Prices are clearly displayed on each product page. All prices are listed in USD (US Dollars) and do not include applicable shipping costs or taxes, which will be calculated at checkout.

Additional Fees 

  • Shipping Fees: Calculated and displayed at checkout based on destination and package weight.

  • Taxes & Customs: Any applicable import duties, taxes, or local clearance fees are the responsibility of the customer.

Payment Methods 

  • Credit Cards (Visa, Mastercard, American Express, JCB, etc.)

  • Shop Pay / Apple Pay / Google Pay

Payment Period Payments are processed immediately upon order placement.

Delivery Time  Orders are typically processed within 1–3 business days. Delivery takes approximately 3–7 business days depending on the shipping method and destination.

Return & Refund Policy 

  • Customer-Requested Returns: Due to the nature of our products, we generally do not accept returns or exchanges for customer preference (e.g., changing your mind).

  • Defective or Damaged Items: If your item arrives damaged or defective, please contact us at [oo.official.store11@gmail.com] within 7 days of delivery with photos of the issue. We will issue a replacement or a full refund.